Tripwire and Visible Ops: A Four-Phase Approach to Instituting Change Management

Source:

Tripwire

Posted:

Apr 14, 2009

While businesses often focus on acquiring customers or staying competitive, day-to-day operations consume the most time and resources. The bulk of IT budgets, for instance, go to just keeping computers and applications up and running. For companies to stay competitive, it is important that IT operations become a high-performance partner that helps meet overall business objectives.Discover the proven, four-phase approach to implementing ITIL best practices for service management with this step-by-step guide from one of the VisOps authors, George Spafford.