Fair Weather in the Cloud Requires Management of the Service Value Chain
Published 23rd Aug 2011 | Source - | Pages -Handling IT complexity can feel like driving through a raging storm. System complexity is rampant, and anything that can simplify IT and business-IT interactions is appealing to enterprises of any size. Cloud computing, virtualization, and on-demand solutions are evolving to address these challenges. Now that multiple service providers — whether from within the cloud, from internal IT, or from traditional outsourcers — are lining up to deliver value to businesses, it is more critical than ever that service management solutions be implemented to protect the business, maintain cost controls, and maximize business value.
This whitepaper talks about how crucial service value chain management is, and helps you to enable transparency into the cloud, mapping the components and their relationships within and across the available services.
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