Should Enterprises Get Tablet-Ready?
The processing power of the device is not so much of an issue, as vendors today are coming up with Web-based applications for ERP and CRM.
Abhijit Chaterjee
Tractors India, Head-IT
Using tablets for heavy computing is not feasible as these devices may not have the processing power to support it.
Vinay Mehta
Escorts Construction Equipment, CIO
Enterprises need to realize that tablets have a cool-factor attached to them. They are slim, easy to carry, and also make it easy for employees to work while on the move. It’s true that it is difficult to measure the improvement in productivity that it brings, but it definitely makes organizations customer-ready by providing their staff with better accessibility to information.
Sure, technology is constantly evolving and it doesn’t make sense to provide every end user with a tablet. But it is up to the CIO to equip employees who are constantly on the move, and are business drivers
with tablets.
As far as its features are concerned, I think that the processing power of the device is not so much of an issue, as vendors today are coming up with Web-based applications for ERP and CRM, that can work with appropriate bandwidth.
I also feel that enterprises need to look at tablets not as laptop killers but as smartphone killers. The screen size of a tablet—which is around 10 inches—is much better than that of a smartphone, for example. Also, some of the newer models of laptops come in these sizes. This provides better visibility than the three inch-screen of a touchphone. And once 3G-enabled tablets become more popular, I think it will be capable of replacing smartphones.
In terms of security, its fair to say that any device can be misplaced. Moreover, the security issues have got little to do with the device and more with the applications running on it. At TIL, for example, we do not have data residing on the device. It’s Web-based with mandatory passwords, and over-the-air data wipe features.
I think the choice of whether or not to ready your enterprise for the tablet depends on the type of business that you are in. We are a manufacturing company and data security is a major concern for us. Forget tablets, even laptops are an issue for management. We prefer employees working on desktops as long as their jobs don’t require them to be mobile.
And as for the mobility argument—in terms of accessing e-mails etcetera—I think smartphones are sufficient, though working on spreadsheets is not easy. Also, using tablets for engineering design and heavy computing isn’t feasible as these devices may not have the processing power to support it.
Also, tablets are more expensive than desktops and today they are being sold—comparatively—at laptop prices, hence it becomes really difficult to justify the investment. We are also reluctant to invest in tablets till our existing end-user devices become obsolete.
I also feel that tablets make sense to advertising companies that depend on presentations and collaboration but not for a hardcore manufacturing company like ours.
Currently, tablets are appealing to students and users who are into gaming and multimedia applications. But in order to use them in the organization, these devices need to be Windows-compatible and not all devices are configured for such integration.
The American economy works on the fundamentals of replacement, meaning as soon as something new comes up, they dump the old and buy the newer version. But we haven’t reached that stage yet, except for low-end mobiles. We need to have the ability to upgrade and squeeze the most out of our investments before we think of replacing the old.
And the speed at which technology is evolving also plays on the mind of the buyer because he knows that as soon as he buys a tablet, better versions are bound to follow. That’s why, I feel, it isn’t an intelligent investment.
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