Pawan Nijhawan VP-IT, Hindustan Zinc

Vedanta Unleashes Technology with Telepresence

In a world which asks telepresence to pipe down, Vedanta has unleashed the technology and taken it to new heights. Why? 

Ranjit Goraksha GM-IT, Rajasthani Sammelan

Rajasthani Sammelan: The Future of IT-enabled Education in India

Parameswar Menon VP And Head – Customer and Partner Channel Systems, SBI Life

SBI Life’s New CRM, a Model for other Insurance Companies

While most Indian insurers are busy re-architecting their IT to be compliant with the new and improved norms specified by Insurance Regulatory and Development Agency, SBI Life’s getting ahead of competition and future-proofing their success with a new CRM solution.

Falgun Shukla Sr. GM-IT, Hikal

Hikal Profits from a Technology that Failed in 2008

Dennis Newman CIO, City of Winston-Salem

Why We Chose Exchange Online, Not Google Apps

With tighter budgets than most corporations, government agencies have been the first wave of cloud adopters, setting off a war for Uncle Sam's business between Google (Google Apps) and Microsoft (Office 365).

N. Jayantha Prabhu CTO, Essar Group

BYOD: The Essar Way

Say BYOD, and CIOs cringe. They complain of security, supporting a flood of devices and losing control. But the CIO of Essar Group just proved his peers wrong. Here’s how.

Chandra Gupta Head-IT, Barclays Corporate, India

How the Mobile Platform Lowered Banking Costs at Barclays

A mobile platform using short codes was Barclay’s best bet to increase its reach in India. But could IT ensure that cost didn’t break the strategy?

K. C. Kapoor State Election Commissioner, Gujarat

K. C. Kapoor Gives India its First-Ever Online Voting Platform

How Gujarat's State Election Commission gave India its first-ever online voting platform and increased voter turnout by almost 20 percent.

Tradus.In Ibibo

E-mail Solution with BI Smarts Improves CRM at E-commerce Player

For only-online players, the customer care support team is the only real connect between customers and a company. One company figured that out and switched to a customized CRM integrated e-mail solution that significantly improved the shopping experience for its customers.

Jai Menon Bharti Airtel DTH

Airtel Develops Mobile App to Record TV Programs Using a Mobile Phone

Airtel has developed a new mobile application giving their time challenged consumers an option that would help them record television shows onto their DTH from anywhere. This intiative aims at maximizing television viewership of Airtel DTH users.

Manish Amin CTO, Yatra Online

Yatra Customizes Mobile Experience Across Multiple Phone Models

Manish Amin, CTO, Yatra Online was faced with the challenge of coming up with a mobile application that would be customized according to the make of the phone. Explore how he decided whether to outsource or build in-house capabilities for developing the application.

B.V. Srinivas Deputy CIO, Dr Reddy’s

A Smart Mobile CRM Boosts Productivity at Dr. Reddy’s

The legacy mobile CRM application at Dr.Reddy's left the medical representatives ill informed to deal with the queries of doctors. But a new mobile client app saved the day by arming them with requisite data and notching up their productivity by 6 to 8 percent.

Asmita Junnarkar CIO, Voltas

Voltas' Mobile App Makes Any Phone Smart

The Rs 10,000 crore Voltas needed a mobile app for service engineers to collect data from the company's servers. Distributing preloaded smartphones was prohibitive. A device agnostic mobile app helped them shorten service cycle times by 50 percent.

Arup Choudhury Sr. GM-IT, Eveready Industries

Eveready Boosts Forecast Accuracy with a Simple Mobile App

Eveready struggled to keep a tab on its inventory across 3.3 million retail outlets. Read how a mobile app linked its sales force and distributors to the HQ and helped improve forecast accuracy and fulfill demands on time with lean inventory.

Srinivasan Iyengar COO, Aegon Religare

Aegon Religare Got Great Savings With an Open Source Email Solution

While Aegon Religare was witnessing a steady increase in the number of e-mail users, an Open source solution implemented for the majority of the company's employees saw savings of upto 50 percent in their email costs.