Latest Case Studies in APPLICATION MANAGEMENT
BSES Wins Over Customers With CRM
A case study on Security in ServicesWhen K.B. Singh, VP-I.T., BSES, introduced IT-driven measures to an ailing power utility, little did he know the size of the can of worms he was opening.
Great Eastern Shipping Effectively Monitors its Ships with an In-house Application
A case study on Web Apps in AutomotiveLost at sea: That was almost true for corporate executives at Great Eastern Shipping, who didn’t have a way to effectively monitor their 40-odd ships, which spend months on the move. IT changed that.
Hexaware Adopts an Integrated Suite of Applications
A case study on Application Management in IT ServicesCIO 100 Winner: N. Nataraj resolved issues concerning IT projects for Hexaware Technologies by setting up an integrated suite of applications that would optimize the lifecycle of an IT project - from opportunity to contract, project management insight, cost optimization, billing, invoicing and collections.
Aricent Converges Multiple Technologies, Cuts Travel Costs
A case study on Web Apps in IT ServicesWhen you have operations crossing continents, it becomes pertinent for your company's global workforce to constantly communicate and collaborate with one another. So, in April 2009, Mike Webb, VP and CIO, Aricent Technologies, launched a global platform called 'Aricent Connect' for all its employees to instantly connect with each other.
Asian Paints Redefines Customer Interaction
A case study on Application Management in ManufacturingCIO 100 Winner: Choksi and his team set up a central order processing service (COPS), which leverages recent improvements in telephony technologies. To create COPS, Choksi also leveraged the company's investment in SAP.
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